TESTS AVAILABLE
READ OUR TESTIMONIALS
“My ex-girlfriend contacted me to say that I may be the father of her 5 year old daughter. Your test proved that I am the true biological father. It’s a life changer. Thank you.”
Jared, SD
“I was very impressed with the ease and discretion of the testing process. I received my results quickly and quietly.”
Anonymous
“My husband has always mentioned that our two children maybe did not belong to him and accused me of being involved with his friend at the time that our children were conceived. I knew that this was not true. We finally decided to get a paternity test done to put an end to this. Sure enough, the results of the paternity test indicated greater than 99.9999% that he was the father of our children. Our family is now closer than ever before.”
R. Stern, Seattle, WA
“A++++. Near the date that my test was scheduled to be completed, I was so nervous that I ended up calling your lab almost once every hour. Thank you for putting up with me. I won’t forget your kindness.”
G. Lopez, NY, NY
DNA TEST REFUND POLICY
After purchasing a DNA test kit, you have up to 6 months to use your kit and send your samples back to the laboratory for testing. If the samples are not received and testing is not initiated within 6 months of the purchase date, your account will be inactivated. A $50 reactivation fee will apply to reactivate your account once it has been inactivated. If you do not use your testing kit within one year from the purchase date, your account will be closed. If you decide not to proceed with testing, a refund may be requested within 30 days from the date of order in accordance to the refund policies set out below.
Refund Policy for Private Home Test Kits
If the DNA test is cancelled before the kit has been shipped out, a refund can be given, less an administration fee of $35. If the DNA testing services are cancelled after the testing kits have been shipped out a 50% refund will be applied to the unused kit, minus the shipping fee. All requests for refund must be applied for within 30 days of the initial order. After 30 days, the entire cost of the test is non-refundable. All refund requests must be accompanied by the Refund Request Form.
If you have any questions, please contact us at support@dnafamilycheck.com.
Refund Policy for Legal Test Kit (client arranges collection)
If the DNA test is cancelled before the kit has been shipped out, a refund can be given, less an administration fee of $35. If the DNA testing services are cancelled after the testing kits have been shipped out a 50% refund will be applied to the unused kit, minus the shipping fee. All requests for refund must be applied for within 30 days of the initial order. After 30 days, the entire cost of the test is non-refundable. All refund requests must be accompanied by the Refund Request Form.
Refund Policy for Legal Tests (we arrange specimen collection at one of our collection sites)
There is a $200 non-refundable deposit for refunds on legal testing. Once the file has been initiated and scheduling has begun, the cost of the test is non-refundable. All requests for refund must be applied for within 30 days of the initial order. After 30 days, the cost of the test is non-refundable. All refund requests must be accompanied by the Refund Request Form.
The clients must remember to attend their scheduled specimen collection appointments. If the parties do not show up to their scheduled appointment, the full cost of the appointment still applies and the client must pay for the cost of any additional appointments.
Once the sample has been collected and testing begins, the full cost of the test is absolutely non-refundable.