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If you have any questions, contact us at support@dnafamilycheck.com or call 1-877-766-2155. Laboratory hours are Monday to Friday, from 8am to 5pm PST, 11am to 8pm ET. Orders placed before 3pm PST (6pm ET) on working days are shipped out the same day. Orders placed after 3pm PST (6pm ET) or on weekends, or holidays are shipped out the next business day.

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